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New Client Resources

FAQ's and information to help you get started.
Journaling

New Client Info

Do you have questions about what to expect, how to get started, fees, insurance, etc?  Check out these commonly asked questions below.

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Navigating in Woods

Office Location

New places can be hard to find.  Let me help you get here.

Click below for helpful hints on navigating to my Golden office location.

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Blog posts

Find NEW content and articles addressing athletes, mental health and more.  All content is written directly by Mental Gear Closet. Click, read or follow!

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New Client Info

I'm sure you have a few questions before getting started.  Check out the following FAQ's or feel free to reach out via my Contact form or email with any questions you may have.

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  • How do I know if therapy and/or mental skills training could benefit me?​

    • You take care of all other areas of life (e.g., equipment, car, house, and even pets) more than the very thing that controls every aspect of your life and happiness - your mind.

    • Your training only includes improving your physical strength but not your mental strength.

    • Stress, anxiety, return from injury, etc. are getting in the way of training and living with confidence, passion or joy.

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  • How do I get started?

    1. CONSULT CALL:  Click "Schedule a Free Consult" above for a free 20 min phone call​ and/or to set up your first session.

    2. ONBOARDING PAPERWORK:  Fill out the New Client Packet sent to you via your Client Portal online.

    3. FIRST SESSION:  Get acquainted and set goals for working together.

    4. FOLLOW UP SESSIONS:  Make amazing progress toward your goals.​

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  • How long are sessions​?

    • In​take Sessions are 60 minutes and Follow up Sessions are 55 minutes.

    • Group / Team sessions can vary depending on need and group size

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  • Do you accept insurance?

    • Yes!  â€‹I currently accept Cigna, Aetna and United (though not EAP plans).

    • If I am IN-NETWORK with your plan, I and my Billing Team with check your insurance benefits, submit your claims, fight any denials, etc.

    • If you are using your OUT-OF-NETWORK benefits, I can provide you with a superbill for each session as well as step-by-step instructions to guide you through submitting claims to your insurance company for reimbursement.

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  • What are your out-of-pocket rates?

    • Intake Session = $190  /  Follow up Session = ​$150.

    • You may have out-of-network benefits that cover some or all of the cost of sessions as well.

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  • Where can I access the Privacy Policy and New Client Documents?

    • You will be sent these forms via your secure Online Client Portal to read, submit and review at any time upon becoming a new client.​

New client foms
Directions

Office Location

410 9th St.Golden,
CO 80401

Located within the Golden Wellbeing Collective

Parking:
You will find free street parking in front and on the side of the building.
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Once you arrive:
Come up the stairs to the front door and make yourself comfortable in the waiting space.  We have tea and water available.

This office is utilized by various clinicians offering wellness services such as massage, acupuncture and reiki.  Therefore please keep calls and conversations to a low volume.
As we have no on-duty attendant, I will come out to greet you after wrapping up my last session.

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Mental Gear Closet, LLC © 2018 by Alexandra Hinton, LPC

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